The Association of Business Service Leaders in Bosnia and Herzegovina (ABSL) is the leading organization within the business services sector. It was established primarily to represent the business interests of all domestic companies that offer their services to foreign markets, to assist in expanding the scope of business of these companies within the domestic and foreign markets, to allocate new clients and to improve the business environment and legal framework within this industry.

After many years of successful activity across the territories of Poland, Romania, Latvia, Switzerland and the Czech Republic, the Association formally commenced operations in Bosnia and Herzegovina in 2019.

In these locations across Europe, ABSL represents over 500 leading business service centers with over 700.000 employees, while ABSL BiH currently has 30 members with over 2.500 employees.

The first constituent meeting of the Strategic Board was held on February 27, 2020 at the premises of Sys Company d.o.o. The meeting was attended by the representatives of Deloitte, PriceWaterhouseCoopers, DDC MLS, M + Group, Infobip, DVC Solutions, Alfa Energy, Sys Company, Storsen and the members of the ABSL Management Board.

The Strategic Board will do its best to represent the interests and unify the requirements of ABSL and its members, in order for them to be presented to key partners in governmental and non-governmental organizations as well as to potential association members.

During the first held session, a plan of work for 2020 was presented alongside a recommendation to create a strategy for the period 2020-2025., in accordance with ABSL principles. First ABSL Club activities have also been announced – a BFSI Club Workshop in cooperation with PwC BiH is planned for March, while a HR Club Workshop is planned for April.

ABSL invites all companies that offer business services to foreign markets (IT, design, architectural and accounting services, support and contact centers, etc.) to seize the opportunity and secure their free membership for 2020, to participate and contribute to the creation of the business services industry, and to become an important part of this community in Bosnia and Herzegovina.