The Association of Business Service Leaders in Bosnia and Herzegovina (ABSL) is a leading organization representing the business services sector, gathering high profile companies which conduct business in the area of Shared Services Center (SSC), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Research and Development (R&D). Given the current business, economic & political opportunities, this sector in particular can propel and position Bosnia and Herzegovina to be the global leader. Thus, at the current growth rate, this industry is on its way to become the country’s largest source of private-sector jobs. ABSL is a unique organization, united by the vision of building a competitive business services industry. We inspire, we share knowledge, and we join our members’ experiences to be stronger together for the industry’s development.

Our activities range from monitoring the business services sector in the Bosnia and Herzegovina, organizing knowledge-sharing and networking events to representing the sector towards the “outside world” and much more.