OUR MISSION & VISION
ONE VOICE FOR BUSINESS SERVICES
MISSION
ABSL is a platform for enhanced dialogue and collaboration within the Business Services Sector, engage authorities and other stakeholders. We advocate Business Services to create a better business environment for our members and ensure the sustainable and long term development of the industry, and promote B&H as one of the most attractive locations for Business Services.
VISION
ABSL Bosnia and Herzegovina aims to lead the Business Services Sector’s expansion and transformation into an integral part of B&H’s economic growth.
ABSL B&H’s goal is to support the long-term development and dynamic growth of the business services sector and increase investment attractiveness of B&H as a leading localization for outsourcing and offshoring projects. It aims to enhance dialogue and collaboration within the industry, by facilitating the exchange of knowledge and best practices.

OUR GOALS
RESEARCH OF THE SECTOR
Gather and maintain business intelligence market data, key statistics and sector insights to support existing business services and attract new investors to the CR.
BUSINESS SERVICES COMMUNITY
Build a strong community of business services leaders sharing knowledge and cooperating on major projects designed to advanced the sector.
STRONG PUBLIC RELATIONS
Promote the ABSL and business services through cooperation with media, PR, one-voice response to current events, promotion of sector sucesses and organization of events.
COOPERATION WITH UNIVERSITIES
Create relationship with relevant universities to open dialogue and cooperation on adopting education to support business needs and attract new talents to the sector.
COOPERATION WITH AUTHORITIES
Build relationship with relevant national and local authorities to open dialogue and cooperation to support industry interests.
STRATEGIC PARTNERSHIPS
Develop a network of strategic business partners helping to advance the goals of the association and its members.